FAQS
1. What languages does the M62 AI Translator support?
The M62 supports real-time translation in over 40 languages, including English, French, Spanish, Chinese, German, Japanese, Korean, Arabic, and more. Language availability may depend on the app used with the device.
2. How does the translation feature work?
Simply pair the earbuds with your smartphone via Bluetooth, open the compatible translation app, and speak — the AI will translate and play the response through the earphones in real time.
3. Do I need an internet connection for translation?
Yes, most AI translation features require an internet connection (Wi-Fi or mobile data) to access language databases and process speech accurately.
4. What is bone conduction technology?
Bone conduction transmits sound through your cheekbones, allowing you to hear clearly while keeping your ears open. It’s safer for outdoor use and more comfortable for long listening sessions.
5. Are these earphones good for phone calls and music too?
Absolutely! The M62 offers stereo sound and AI noise reduction, making it great for calls, music, podcasts, and videos in addition to translation.
6. Is the M62 compatible with iPhone and Android?
Yes, the M62 works with both iOS and Android devices via Bluetooth.
7. How long does the battery last?
You can expect up to 6–8 hours of use on a full charge, with the included charging case providing additional recharges on the go.
8. What’s included in the package?
- M62 AI Translation Earphones
- Magnetic Charging Case
- USB-C Charging Cable
- User Manual
9. Do you ship internationally?
Yes! We ship worldwide. Delivery times vary depending on location but typically range from 7–15 business days.
10. What if I have an issue with my order?
Our support team is here to help. If you experience any problems, contact us via our Contact Us page and we’ll resolve it as quickly as possible.